FAQ
SERVICE RELATED QUESTIONS:
How long before I start to see results?
We take you on a skin health journey to reset, restore and normalize your skin.After your very first treatment you will see and feel the difference in your skin but not only your skin you will leave walking on air…an experience like no other.
How do I find out my skin type?
I will diagnose your skin during the skin consultation.
PRODUCT RELATED QUESTIONS:
What payment method and term do you accept?
Visa, Mastercard, Debit Card and Cash
What is your return policy?
You may read our Returns Refunds And Exchanges Policy here.
What is your shipping policy?
You may read our Shipping Policy here.
What skin types are your products suitable for?
We can address all skin types and skin conditions anti-aging, pigmentation, acne, rosacea , dull dehydrated skin, dry skin and if you require lifting and firming we can most certainly treat as well
Are your products cruelty-free?
Yes they are.
How do I know if a product is right for me?
After an in depth skin consultation we will recommend the correct products for your skin condition.
Can I use your products if I have sensitive skin?
There are products in the ranges to address the most sensitive of skins.
How often should I use your products?
We will curate a special programme for your skin and skin condition explaining in depth how and when to apply your products.
What is the shelf life of your products?
All the products have different best by dates depending on the potency of the ingredients.
OTHER INFO:
Where is the An Experience Beauty Clinic located?
365 Little Collins Street Level 2
Suite 2.11
Melbourne
3000
How long have you been in the industry?
I have been a skin therapist for 36 years gaining an immense amount of experience, tips, tricks and hints to bring the best in your skin.